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Your Unified Communications Solution Made Easy

Unified Communications (UC) phone systems bring all communication types including voice, chat, email, fax, instant messaging, and texting (SMS/MMS) into one place. These can be switched between easily, improving productivity, collaboration, mobility and enhancing the customer experience.

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Also, whether you are on the road or in the office, all employees can benefit from UC, as all the tools available to office workers such as screen sharing, conferencing, chat etc., are available on mobile devices as well as desktops and laptops

 

Our UC functionality is inbuilt and included as standard on-premise or in the cloud, all on one user-friendly platform so there's no need to purchase unnecessary add-ons. With our modern, intuitive VoIP softphone and smartphone apps, businesses of any size have instant access to the communication tools chat & talk with website visitors, fax & voicemail to email and more.

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Mobile Voice Apps

Cisco Webex is a business-grade voice and video soft phone application that enables you to manage your communications easily and efficiently across both mobile devices and computers.

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The mobile app allows smartphone users to make and receive calls using either a Wi-Fi or 3G data connection, bypassing traditional telephony networks through the cloud

and the PC and Mac application gives you the ability to manage your communications easily and efficiently across PC Desktops and Laptops

 

The application will use your direct dial telephone number and can either be used as a primary phone or alongside a standard deskphone

See the status of your colleagues

The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever.

 

Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.

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  • Eliminate expensive voice mail tags

  • Avoid unnecessary transfers of phone calls that irritate customers

  • Visible from all Office UC Apps: Mac, Windows, iOS, Android & web

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Instant Messaging / Text chat

UE gives employees to communicate via text message without the need to rely on third party internet messaging systems or to give out personal phone numbers.

 

Office UC users can send and receive text messages through the PC, Mac, Android and IOS apps – a true unified communications solution!

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  • Chat with website visitors, real-time

  • Send text messages, links  at no additional cost

  • Available on web, Mac, Windows, iOS & Android apps

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Deliver Faxes & Voicemail to Inbox

Not only can you make and receive calls but the UC application gives you the ability to leaves voicemails and deliver faxes to anyone

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  • Send And Receive Faxes Online Or By Email

  • Private & Secure Connections

  • Save Time & Increase Productivity

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Click to Call from Any Browser or CRM

With the Office UC Click to Call extension for Chrome and Firefox you can make calls directly from any browser or CRM via the Office UC Web Client.

 

Make outbound calls with a single click of the mouse and eliminate the need to copy and paste numbers.

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  • Automate tedious and time-consuming workflow processes for staff

  • Phone number detection – Detect international or all phone numbers

  • Highlighted contacts – Numbers are identified and underlined

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